Professional working materials
Tools, consumables or cleaning products are often referred to as C-parts in the workshop. This sounds unimportant, but it is not. Employees pick up wrenches, gloves or brake removers dozens of times during their work. Reliable availability and high product quality of work equipment are essential for efficient workshop operations. In the future, Albert Berner Deutschland GmbH, one of the leading trading companies for tools, consumables, accessories and services for professional users in the automotive industry, among others, will ensure this as a partner of the IRS Group in all body and paint shops.
In addition to product features and logistics, it is the value-added services of a supplier that are important for a workshop in everyday life. Competent application advice on products or the provision of specialist knowledge, such as the hazardous substances database from Berner Germany, save time every day by eliminating uncertainties. In the best case, the right product mix can even shorten work steps. This is where IRS intends to benefit from the expertise of the trading company Berner Deutschland in workshop equipment in the future.
Successful test run
Before the decision to cooperate was made, products and service were tested at two locations over a period of several weeks. Positive feedback was received not only for product quality and delivery reliability, but also for the digital ordering process via app and the shelf concept in the workshop warehouse.
With Berner as a professional partner for the C-parts range, IRS is taking the next important step in optimizing its workshop processes. “Our goal is operational excellence and in doing so we want to learn from the best,” explains Managing Director Frank Gerardy and adds: “For us, the quality of the partnership is not only measured by facts, but also by long-term thinking, reliability, fairness and willingness to perform. This holistic responsibility was consistently communicated to us by Berner Germany during our discussions. Together we have developed a concept that will strengthen our competitiveness.”
Suitable product range and efficient processes
The companies have agreed on a warm-up phase for the first six months, during which a suitable product range will be established and coherent processes introduced. Responsibility for ongoing optimization will be assumed by Berner Germany. This ensures that innovations on the market can be quickly incorporated into the IRS operations. “With our products and services we offer exactly the solutions to make IRS’ daily work easier, so that IRS can fully concentrate on its customers and on their satisfaction,” Alfredo Ortega, responsible Key Account Manager at Berner Germany, is also convinced.
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